Feedback

Account Management

Setup or Reset Recovery Information

{{need.error.message || "Request Completed Successfully"}}
{{need.error.message || "Request Had Submission Errors"}} ({{need.error.exception.type}})
{{need.error.messages[0]}}
Did you forget or never add a recovery email or Phone Number to your account? If you created your account before July 10th, 2018 it is likely you do not have a recovery email or Phone Number associated with your account. We will send you a reset link to this email or a code to the phone number you provide to so you can reset your password more conveniently.
Change Your Recovery Email or Phone Number

  • {{message}}
{{note}}
  • {{trace}}
If you continue to have trouble with your request:
  • Use the orange feedback link in the bottom left of your browser, or
  • Call the I.T. Helpdesk at 423.236.2707
Setup or Reset Recovery Information

Southern ID Number is a required field.

Your Southern ID Number is a 7 digit number including the leading zero.

Birth Date is a required field.

{{need.model.alternateEmail}}

No recovery email address set for this account.

You cannot use a Southern email address as an recovery email.

{{need.model.phoneNumber | phone}}

This phone is able to accept text messages.
This phone is NOT able to accept text messages.

No phone number set for this account.

+1

Cancel